My husband and I couldn’t be more grateful for the work Kristin and her team at Polli Properties did to help us find and purchase our first home. We first met Kristin at an open house and immediately felt at ease with her warm, approachable personality. We were impressed by how prepared she was, she had detailed information about the property, thorough documentation on hand, and followed up quickly afterward. It was a stark contrast to other realtors we'd had contact with.

We really appreciated the MLS platform Polli Properties uses, which provided much more detail than standard listing sites and helped us narrow down showings based on the condition and history of each home. Kristin came prepared to every walkthrough with relevant documents in hand and pointed out both standout features and potential red flags—many of which we would’ve missed as first-time buyers. The home-buying education we received throughout the process was one of the many highlights of working with her.

Partway through our search, the home we’d been renting became available for purchase and Kristin immediately began working with us and our landlords to navigate the transaction. It was a complex process given the tight timeline the seller was working with, it being a rental property and a for-sale-by-owner transaction, but the Polli team worked tirelessly to ensure we were informed, advocated for, and protected throughout the entire process. Kristin was a strong negotiator and walked us through each component of our offer and contingencies so we felt confident in every decision. She was on-site for our inspection and quickly arranged for a professional to assess potential issues so we could make informed choices before the deadline. She and her team stayed in regular communication with us, the seller, and our attorneys to keep the transaction on track and ensure nothing slipped through the cracks. The care and attention throughout this process was exceptional.

On top of all that, Kristin is simply a joy to work with—responsive, organized, and genuinely kind. She brought a calm, confident presence to what could have been a stressful experience. We’re incredibly grateful for her support and guidance, and we truly can’t imagine going through this process with anyone else. Kristin and the team at Polli Properties have our highest recommendation.